Return and Refund Policy:
Thank you for shopping with us at www.parrikrrama.com Parrikrrama Solutions Pvt Ltd’s official website. We strive to ensure your satisfaction with every purchase. However, we understand that sometimes circumstances may require a return or refund. Please read our policy below:
Returns:
1. We accept returns within 15 days of the purchase date.
2. To be eligible for a return, the product should have a technical defect which is not repairable.
3. Please contact our customer service team at info@parrikrrama.com to initiate the return process.
4. Once your return request is received our technician shall visit and inspect the product or if received at our end will be inspected and shall be informed to you accordingly.
5. If approved, your refund will be processed, and a credit will be applied to your bank account only.
Refunds:
1. Refunds are issued for eligible returns, exchanges, or cancellations.
2. In case of refunds, the original shipping charges are non-refundable, and the cost of return shipping will be deducted from your refund, unless the return is due to our error.
3. Refunds are typically processed within 15 days of approval.
Exchanges:
1. We offer exchanges for defective or damaged items.
2. If you need to exchange a product for the same item, please contact us within 5 days of receipt.
3. We will arrange for the exchange and cover the cost of return shipping for defective or damaged items.
Non-Returnable Items:
1. Customized or personalized orders are non-returnable unless they arrive damaged or defective.
2. Discounted items are final sale and cannot be returned or refunded.
Contact Us:
If you have any questions about our Return and Refund Policy, please contact us at info@parrikrrama.com.
Please note that this policy is subject to change without prior notice. We encourage you to review this page regularly for updates.